Legal Warranty

Product:
Rat-Proof Flap OUT

Brand:
OUT

Manufactured and Distributed by:
Drain Network Corp. (Réseau Drain)

Canada / United States

1. Warranty Coverage

The Rat-Proof Flap OUT is designed to provide mechanical protection against rodent intrusion in residential, commercial, and institutional drainage systems.

This warranty covers the product against:

• manufacturing defects
• material defects
• abnormal mechanical failure of the flap

under normal conditions of use.

2. Warranty Period

This warranty is valid for a period of:

10 years

from the original date of purchase.

Proof of purchase is required for any warranty claim.

3. Manufacturer Commitment

If the product is found to have a defect covered under this warranty, the manufacturer agrees, at its sole discretion, to:

• repair the product
• or replace the product
• or refund the purchase price

In certain cases, the customer may retain the product even if a refund is issued.

4. Important Warranty Limitations

This warranty applies to the product itself only.

It does not cover:

• damage caused by improper installation
• damage caused by drainage system blockage
• damage caused by sewer backup
• damage caused by chemical exposure
• damage caused by product modification
• normal wear and tear
• use not in accordance with instructions

Important Notice:

The Rat-Proof Flap OUT is a rodent protection device.

It is not designed or certified as a backflow prevention device.

5. Installation Conditions

This warranty is valid only if the product is installed:

• inside a valve compliant with applicable standards
• in accordance with the manufacturer’s instructions
• in compliance with local regulations
• by a qualified professional where required

6. Limitation of Liability

To the maximum extent permitted by law, the manufacturer shall not be held liable for:

• indirect damages
• financial losses
• property damage
• damages related to sewer backup
• damage caused by animals
• damage resulting from improper installation

except where such limitation is prohibited by law.

7. Warranty Claim Procedure

To submit a warranty claim, the customer must:

• contact the manufacturer or distributor
• provide proof of purchase
• provide a description of the issue
• allow inspection of the product if required

Technical Support — Rats Out
support@ratsout.com
Phone: ______

8. Legal Warranty — Quebec

This warranty is in addition to the legal warranty provided under the Civil Code of Québec and the Consumer Protection Act.

This means the product must:

• be durable
• function properly
• correspond to its description

9. Intended Use

The product is designed to:

• prevent rodent intrusion
• protect a drainage branch
• be installed inside a compliant valve

The product is not designed to:

• replace a backwater valve
• serve as a backflow prevention device
• modify the performance of a sanitary system

10. Territory

This warranty is valid:

• in Canada
• in the United States

unless otherwise required by applicable local laws.